I have never had such a pleasant experience in buying a car. Each person I dealt with in the dealership from the phone calls to sales and financing were helpful kind and informative! Tony and Jimmy, both gentlemen helped in my purchase and made it so easy. They are very helpful in every way, I can highly recommend this dealership and look forward to coming back in the future for another vehicle. I am loving my new car!
Heather is probably one of the most helpful people I have ever dealt with when it comes to the service department at any dealership. The power went out while getting my oil changed and they were still able to get me in a rental car so I could get to work. Thanks again for the great experience!
I have been in the market for a different vehicle for over a year and was fortunate enough to have a referral by a friend to contact salesman Chad Hardy at Bob Frensley Jeep. Chad asked all the right questions concerning my needs and found me a super cool jeep renegade at an amazing price. I was also able to meet the owner of the establishment, Jennifer Webb Who was just a sweetheart and seemed to thoroughly appreciate our business, she even introduced us to her husband! I went into the finance office with all my information and what I was able and willing to do and the gentleman in finance, Scott made it happen. I am really looking forward to driving my new renegade and will definitely be doing business there again someday.
What a great Sales Team (especially Larry & Sam) & Service Team (especially Krista)! I work in the service industry & know the importance of positivity, connectivity & going above & beyond to make things happen! Special thanks to Larry & Krista for their patience, kindness & ongoing reassurance that all would be just fine during some challenges faced w/the purchase of two (2) new JEEPS. And, it is!!! TY! TY!! TY!!! We are loving & enjoying the JEEP! Special thanks to Sam who is no longer there; but, made certain we were transitioned to another great guy - Larry!!! PS - Thank you for being superb communicators too, Krista & Larry. Your responsiveness & availability is impressive & much appreciated!
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